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John A. Conte Instructor, American Society for Quality

  • John A. Conte
  • Instructor, American Society for Quality
  • Online instructor, Villanova University
  • AT&T Bell Labs and DSC Communications (ret.)
  • IMSE Hall of Fame

After retiring from a 35-year career with AT&T Bell Labs and DSC Communications in 2001, John A. Conte now teaches part-time for the American Society for Quality, as an instructor of quality engineering statistics and Six Sigma topics, and Villanova University, as an online course instructor of engineering statistics and Six Sigma.

Originally intending to attend the “Rolla School of Mines,” Conte said he discovered MU Engineering during his senior year of high school. From his first day on campus — Sept. 18, 1962 — Conte planned on majoring in industrial engineering, and that never changed. To this day, he remembers who taught his favorite subjects, the department head and his academic adviser — fellow 2011 Hall of Fame inductee Richard Covert — who encouraged him to write and submit a technical paper for the Armstrong Technical Writing Award. He was later awarded the MU campus first place, the regional first place at Bradley University and the national first place for that work. Conte called the award and encouragement the highlight among his four years at Mizzou and still displays the award in his home office.

Conte’s career with AT&T began after he earned his BS IE from Mizzou in 1966. Through AT&T, Conte was able to complete his master’s degree in 1972 from the company’s schools and Mizzou.

In 1980, Conte began working for Bell Labs in the subject area of Bayesian quality assessment statistics. He continued to design and implement quality information systems and Bayesian statistical solutions in the telephone industry until his retirement.

Some of Conte’s accomplishments include nine certifications from the American Society for Quality including certified quality engineer, certified engineer, and certified software quality engineer. He is also registered as a professional engineer in Missouri and Texas and has served as an examiner for the Malcolm Baldrige National Quality Award.  In 1995, Tau Beta Pi, the national engineering honorary society, honored me by naming him an “eminent engineer.” Conte has also published several technical papers and presented papers on quality engineering topics at quality conferences.

Conte said he never expected to value the time spent and lessons learned from MU when he came to the university in 1962. However, looking back, he truly cherishes the professors, department and the university.


  • BS 1966
  • MS 1972