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A team of dedicated engineers (i.e., with cyberinfrastructure, networking, systems, security engineering roles) possessing expertise in hardware setup/maintenance and software development will be supported with project funds to procure equipment, setup testbeds with sustainable policies for community-scale users. 

Community-Scale Research Computing Service: to be developed as part of this Tier 1 CERI project will transform UM System’s Research Computing Service to operate at a community-scale level (versus the current individual campus-scale level) and substantially grow research expenditures. Hardware will be purchased to create cloud-edge infrastructure testbeds with specific software stacks to allow researchers to prototype and test run experiments from various disciplines. 

Cloud Computing services: CERI engineers will offer services in Cloud Computing to leverage national research infrastructure as well as public cloud platforms to facilitate/expedite community research projects that have hardware/software needs in the Cloud, e.g. HPC, GPU, Container Cluster, etc. 

Software development services: CERI engineers will also work with research groups to help with software development upon request to facilitate research and/or education. Examples of software development are science gateways, which are basically web/cyber portals which make it easy and convenient for users to collaborate around cyber/data resources when developing new data sets, tools and Big Data analytics methods.

User services: user service will be provided to support the research community with research, education, computing, hardware/software, testbed, and etc. through a rigorous user service process that will comprise of: project tracking, ticketing system processing, inventory management, user as well as engineering team meetings. User services will evolve with inputs via in-person/virtual meetings and user satisfaction surveys from the supported communities.  The engagement of users will be strategically designed based on: Learn – experimenters will learn to transform their applications to use the community cyberinfrastructure; Experience – experimenters will innovate in their research/education efforts that would not be possible without the proposed cyber instrument capacity/capability/user-services; and Contribute – successful infrastructure configurations will be documented on the project website in the form of a community catalog of experiment templates that comprise of e.g., automation scripts, and data sets.   

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